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If you are receiving
error messages while operating Guitar Tracks, please consult
the following list to diagnose and resolve the issue:
Audio Driver Error: The
following driver(s) either do not support the current audio
format, or are in use by another application.
- Users may get this error message when setting the Driver
Bit Depth or Sampling Rate beyond the capabilities of the
currently selected sound card. Go to Options >
Audio > General and reduce the Driver Bit Depth to 16
and the Sampling Rate to 44.1. This is CD-quality
and is the best option for most users. Please
keep in mind that while many consumer cards such as the
Creative Labs Audigy advertise 24-bit capabilities, their
drivers only support 16-bit recording/playback.
- If your soundcard's clock can be controlled via an external
connection (ie Word Clock, ADAT, etc) or via a control panel,
please make sure that the device's current sampling rate
matches the settings in Guitar Tracks.
- Your card may also be in use by another program on the
computer. To eliminate this problem, please close
all applications running in the background such as Real
Player, Winamp, etc and turn off all Windows Sounds
from the Control Panel. You may then need to restart
Guitar Tracks.
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Audio
has Unexpectedly Dropped Out (ie Dropouts)
If
Guitar Tracks suddenly stops producing audio during recording
or playback followed by the appearance of a red dropout indicator
light, you've very likely experienced a dropout. Sometimes
instead of a dropout, you may experience a stutter during
playback (a small section of audio repeats itself once or
twice before normal playback resumes). Or, you may occasionally
experience a glitch or pop during audio playback (a brief
interruption or clicking noise is heard, but audio playback
then continues normally from that point).
Eliminating
Dropouts
- Complete
all the steps listed in the Guitar Tracks Help file under
the category Dropouts and Other Audio Problems.
- There
may be a bad setting in the AUD.INI file. Try the
following:
Close Guitar Tracks and delete the AUD.INI
file and the GT2AUDDX.INI file (GP2AUDDX.INI
in Guitar Tracks Pro) from the Guitar Tracks
folder. After restarting Guitar Tracks you may need to point
the app to your WaveData folder. (Options | Audio | Advanced
Tab | Data Directory field)
- Go
to Options | Audio | General and move the Latency slider
toward the Safe setting.
- Click
on the Advanced tab and set the I/O Buffer Size to 256.
- Open
a file that has this problem and run the Tools | Compact
Audio Data command.
- Make
sure nothing else is running while Guitar Tracks is open.
Choose Start | Run and type MSCONFIG. Click OK, then click
on the Startup tab at the upper right of the window that
opens. Uncheck all items listed, click OK, then restart
your computer. You can always recheck those items again
at a later time.
- If,
and only if, you have an UltraDMA hard drive, make sure
it's in DMA mode. Go to Control Panel | System | Device
Manager and click the plus next to Disk Drives. Double click
on your hard drive, click Settings, and make sure the DMA
box is checked. If it is not, check it, restart, and make
sure it stays checked.
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Invalid Page Fault
If you receive a message that Guitar Tracks has caused an
Invalid Page Fault, you should also see a reference to a module.
In some versions of Windows, you may need to hit the 'Details'
button to see this. Please write down the name of the
file referenced by the Page Fault. Often the problem
is a corrupted hardware driver or Microsoft core file which
can be fixed easily. Please see 'Kernel32.DLL'
for related information.
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Kernel32.dll
This file may be referenced in conjunction with an Invalid
Page Fault. Click here
to see instructions on resolving this issue.
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MFC42.DLL Error
The problem lies in a corrupted Windows Registry entry whcih
controls the display settings of the program. This can occasionally
happen through normal use or it may occur after another program
has updated Windows System Files.
- Choose Start | Run, and type regedit. Click OK.
- Backup your registry by choosing File > Export.
Choose an Export Range of 'All' and save the file as 'backup'
to a floppy disk.
- Clicking the plus signs next to each folder, follow the
path below:
HKEY_CURRENT_USERS/Software/Cakewalk Music Software/Guitar
Tracks/(Version Number)
- Delete all folders labeled Toolbar. DO NOT DELETE ANYTHING
ELSE!
- Close the Registry Editor, and restart your computer.
Now launch Cakewalk and the problem should be resolved.
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Why
do I get the error message "Not a Cakewalk format file
error" when I attempt to load a file?
The
file may be corrupted. Make sure that all Virus Scanning
and Disk Protection software is disabled when saving/loading
files and avoid using software like DirectCD to create archives
of Bundle files.
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Out of Memory Error
- Users will typically receive this error when attempting
to apply an effect. This issue is caused when Windows
registry information regarding a specific effect gets corrupted.
Reinstalling the effect should resolve the issue.
- This issue can sometimes occur when you are low on video
resources. Close any extra views which are open and
shut off any programs running in the background. In
the case of a resource leak, you should update your video
card drivers, as well.
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Some
External Audio Could Not be Found
This
can happen for multiple reasons;
- You
saved your .wrk files to a floppy disc or other non-local
non-hard drive on the system. You then ran Clean Audio Disk.
- You
deleted the folder marked Wave Data.
Note that all of the audio data for a song is saved in
the Wave Data folder in Cakewalk. Therefore, saving a .wrk
file to a disk will not back up the audio. To save the audio
and .wrk file, you need to Save As a Bundle File. These
files are very large and will only fit on a Zip, Jaz, or
CD. The Clean Audio Disk function searches the hard drive
for .wrk files and their associated .wav files. If it finds
.wav files and no matching .wrk on the system, it will delete
them.
- You
moved your Wave Data directory but did not change your settings
under Options > Audio > Advanced > Data Directory.
If
you do not believe that you deleted your audio, you can use
the Cakewalk Audio Finder to try to locate the missing .wav files.
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Audio
Disk Full, Unable to Save Entire Recording
- Take a look at the Available Disk Space readout at the
bottom of the Cakewalk window. If it says you're low, then
you're low, and you'll need to clean up some space. To do
this, choose Tools | Clean Audio Disk. Click Find, and once
all the files are located, choose Delete All. Make sure
you empty your Windows recycle bin afterward, in case the
files were sent there.
- If the disk space readout looks like you've got plenty
of room, go to Tools | Audio Options | Advanced, and make
sure the Data Directory is pointing to the proper path.
If you've recently reinstalled Cakewalk, this may be incorrect
and you'll have to edit it now.
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How
do I fix an error in SEQUENCER.DLL when starting Guitar Tracks?
- Something
interfered with your Guitar Tracks installation. Try reinstalling
Guitar Tracks but click NO anytime you're asked to restart
the computer during the install process. You WILL need to
restart after the installation has been completed.
- If
that doesn't fix the problem try this: Close all programs
running in the background. Install DirectX
8.0a from Microsoft, then restart the PC. Next, reinstall
Guitar Tracks. Do not restart the PC until the Guitar Tracks
install has completed.
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