Error Message: The Program is not properly installed. Please reinstall from the original CD.

The information in this article applies to:

• SONAR 7
• SONAR 6.2
• SONAR Home Studio 6
• Rapture
• Music Creator 4
• Pyro Audio Creator
• Studio Instruments

On some newer machines shipped with Windows pre-installed, you may receive the following error message when starting one of the Cakewalk applications listed above:

"The Program is not properly installed. Please reinstall from the original CD."

This error has been noticed on a few Windows Vista OEM machines, where the operating system was installed and configured by the manufacturer. The first thing to try, as the message suggests, is rebooting your computer and reinstalling from the program disk.

If that fails to resolve the issue, it may be a case where the following registry location is not defined on the OEM Windows installation.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Shell Folders - "Common AppData"

On x64 machines there is an additional location that is used for 32 bit applications:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders - "Common AppData"

The patchAppData updater below will determine if your system is missing these values and automatically add the appropriate values to the registry. Note that running this updater will not make any change to your registry unless the above values are missing.

Download

To run:

1. Download the patchAppData.exe file and save it to your desktop.
2. Make sure that your Windows user account has administrative priveleges.
3. On XP you can just double click the file to run it. On Vista, right click the file and choose "Run as Administrator"
4. Click OK in the dialog to run the program. The program will display a confirmation of any changes made to the registry.

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